Secure Shopping

Payment

At Whats About Town Ltd we take your Payment Security very seriously and we want you to know that you need never worry about the safety and security of your credit or debit card information with us.

Operating an integrated system utilising the latest technology, payment card information is processed by Sage Pay, the largest independent payment provider in the United Kingdom.

The Sage Pay Payment Gateway provides a secure connection between you and our merchant bank, National Westminster Bank to ensure that your card details are kept secure throughout the transaction process.

With Sage Pay, Whats About Town Ltd offers you Category 1 compliance under the Payment Card Industry Data Security Standard (PCI DSS). This is the highest level of compliance possible.

Whats About Town and Sage Pay adhere to the most stringent levels of fraud screening, ensuring that your details remain secure throughout the payment procedure.

Protx is a fully approved payment processor with all major UK acquiring banks and accept the following cards:

Whats About Town Ltd reserve the right to decline any orders that do not pass the Address Verification System in full.

Should there be an error in the description or price of goods in the catalogue, What's About Town Ltd reserves the right to supply goods at the correct price

Securtiy Checks

As part of our policy to protect against the fraudulent use of credit cards, we carry out random security checks on orders. These can take various forms, and may involve contacting you by telephone before your order is processed.

From time to time it may be necessary for us to ask you to provide a copy of a recent statement header for the card being used on your order. Please note that we are only interested in confirming information already provided on your order, i.e. the billing name and address and card issuer details, and do not need to see actual transactions, which can be covered up. In case you have any concerns regarding security, we can assure you that all information is shredded as soon as we have confirmed the details required.

We hope you appreciate that these measures are a necessary precaution, undertaken in the interests of fraud prevention.