Terms & Conditions

At What's About Town Ltd we pride ourselves on supplying you with a vast range of exciting high fashion pieces. Every piece is hand picked according to fashion, season and the latest trends.

All our descriptions are as accurate as possible including measurements.

The product images were taken with a digital camera and the colour reproduction may vary depending on the type of monitor you are using. Due to differences of computer monitors, the colours displayed on your screen may vary from the actual colours of the products, What's About Town Ltd assumes no liability for inaccuracies or misstatements about products. We only apologise that all our Crystal especially Swarovski will be more "Dazzling" in real life than it is on the screen.

Payment

At What's About Town Ltd we take your Payment Security very seriously and we want you to know that you need never worry about the safety and security of your credit or debit card information with us.

Operating an integrated system utilising the latest technology, payment card information is processed by Sage Pay, the largest independent payment provider in the United Kingdom. The Sage Pay Payment Gateway provides a secure connection between you and our merchant bank, National Westminster Bank to ensure that your card details are kept secure throughout the transaction process. With Sage Pay, What's About Town Ltd offers you Category 1 compliance under the Payment Card Industry Data Security Standard (PCI DSS). This is the highest level of compliance possible.

What's About Town Ltd and Sage Pay adhere to the most stringent levels of fraud screening, ensuring that your details remain secure throughout the payment procedure.

Sage Pay is a fully approved payment processor with all major UK acquiring banks.

What's About Town Ltd reserve the right to decline any orders that do not pass the Address Verification System in full.

Delivery Info

What's About Town Ltd makes every effort to deliver all products to the United Kingdom only within 3/4 working days of acceptance of the order and will be sent 1st Class recorded delivery. In some cases it may take up to 7 days in the hands of Royal Mail. Where this is not possible we will notify you and, unless we state otherwise, ensure that your products are delivered within 28 days from acceptance. This may occur due to press coverage of an item.

When delivering outside of the UK we will aim to dispatch the item between 1-2 days however we can’t forecast delivery times out side of the UK.

What's About Town cannot be held responsible if a customer enters an incomplete address and their order is returned to us or lost.  What's About Town will refund the value of your order less the postage and packaging.

Postage & packaging

UK delivery is charged at £2.25 and free delivery on all orders over £50. They cover Royal Mail, first class recorded delivery and appropriate packaging for each item. Southern Ireland & Europe delivery is charged at £5.95, all packages will be sent signed for with the most appropriate courier to your country. United States and Canada delivery is charged at £6.95, all packages will be sent signed for with the most appropriate courier to your country. Delivery charges to any country outside of those stated will be charged at £9.95. All jewellery is packaged in beautiful satin pouches.

With all overseas deliveries with the exception of Europe customs duties must be paid by the recipient.

If your product is damaged in transit, please contact us immediately at contactus@whatsabouttown.com where we will give you clear instructions on what to do next.

Offer and Discounts

Any offers of free gifts given with a certain amount spent are calculated on the amount spent before postage and packing.   Discounts are taken on the amount spent before postage and packing

Security Checks

As part of our policy to protect against the fraudulent use of credit cards, we carry out random security checks on orders. These can take various forms, and may involve contacting you by telephone before your order is processed.

Copyright

This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. All content included on the website, such as text, product photographs, graphics, logos, button icons, images and software, is the property of What's About Town Ltd

Should there be an error in the description or price of goods in the catalogue, What's About Town Ltd reserves the right to supply goods at the correct price, but of course we would contact you first.

Celebrity endorsements

Our celebrity endorsements are only when a celebrity has or is wearing one of the prouducts from What's About Town Ltd.

In the style of

In the style of is when a celebrity is wearing a similar style item from What's About Town Ltd.

Jewellery

All our jewellery is Nickel free and is of a base metal unless otherwise stated i.e. Rhodium Plated, Stainless Steel or Real Silver. To care for your jewellery you should always avoid contact with liquids and perfume. Earrings are not refundable due to hygiene reasons.

Coloured Contact Lenses

All our coloured contact lenses are not refundable due to hygiene reasons, please follow all instructions before use.

We may revise these terms and conditions at any time by updating this posting. You should check this page regularly to take notice of any changes we may have made to the Terms and condition